I had to do something.
Software engineers were blind after the development environment. Production teams struggled with incidents with limited application knowledge.
Release managers had pressure to deploy software changes like hot potatoes to the next stage, leaving no time for reviewing, even less testing.
It was a mess.
Everyone was frustrated, including the most important ones: our users.
The initiative was led at La Redoute, a $1b e-commerce retailer that reborn from its ashes various times, now in an accelerated growth.
I was leading a 70+ back-end engineering team when I decided to focus the team on a common objective: the delivery pipeline.
This article shares one concrete experience of evolving an existing organization to deliver Quality Engineering.
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Create a sense of urgency on a simple common objective
Simplicity enables focus. The first thing was to rally the actors on a common objective, creating a sense of urgency.
